Tel: 613.241.8811 | Email: info@capitalcruises.ca


Legal Information


Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your PII in accordance with our website.

What personal information do we collect?

When ordering tickets, or submitting information through our Information Request Form, you may be asked to submit your name, email address, phone number, or other details to help you with your experience.

When do we collect information?

We collect information from you when you purchase tickets, or fill out a form on our website.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, access our website, or use certain other site features in the following ways:

  • To administer a contest, promotion, survey or other site feature.
  • To process your transaction.
  • To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

Do we use "cookies"?

We do not use cookies, however, we use Google Analytics for visitor statistics. Google Analytics mainly uses first-party cookies to report on user interactions on our website. These cookies are used to store non-personally identifiable information. Browsers do not share first-party cookies across domains. Google's privacy policy can be found at https://support.google.com/analytics/answer/6004245?hl=en

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome feedback about these issues.

Canada's Anti-Spam Legislation (CASL) / CAN SPAM Act

The Canada's Anti-Spam Leglislation (CASL) and CAN-SPAM Act are laws that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders.
  • We may also send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM we agree to the following:

  • NOT use false, or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Monitor third party email marketing services for compliance, if applicable.
  • Honour opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@capitalcruises.ca and we will promptly remove you from ALL correspondence.

AddThis Services

We use social media sharing buttons supplied by AddThis Inc. Their privacy policy is available online at http://www.addthis.com/privacy/privacy-policy

Questions

If there are any questions regarding this privacy policy please contact us.

Last updated: 2016-01-07